pricing & plans
Hosting Plans
Professional hosting at transparent prices, with human support when you need it. No surprise charges. No lock-in.
Simple, honest pricing.
Professional managed hosting for small organizations. Reliable infrastructure and a real person on the other end — without the enterprise overhead.
- Website & app hosting (static or dynamic)
- 5 email mailboxes, unlimited aliases
- DNS management & SSL certificates
- Managed form endpoint
- Daily backups & monitoring
- Support response: within 2 business days
Suitable for: Small nonprofits, personal portfolios, simple business websites, documentation sites
- Everything in Essential
- Nextcloud file storage (25 GB)
- 15 email mailboxes
- Discourse community forum
- Additional supported web services & apps (within plan resources)
- Support response: same business day
Suitable for: Community groups, small businesses, nonprofits needing team tools and file sharing
- Everything in Standard
- Dedicated server — client-isolated infrastructure
- One containerized app (4 GB RAM, 20 GB storage)
- 25 email mailboxes
- 50 GB Nextcloud storage
- Support response: within 4 business hours
Suitable for: Professional services, growing organizations, teams with custom application requirements
- Everything in Professional
- Two containerized applications
- 100 GB storage
- 50 email mailboxes
- Support response: within 2 business hours (service-impacting issues)
- Periodic service review as needed
Suitable for: Small businesses and firms needing more capacity and a tighter support commitment
Response times are initial-response targets during published support hours — not restoration or resolution guarantees.
// add-ons
Custom
For organizations with specialized infrastructure, isolation, or requirements that don't fit a standard tier:
- Dedicated or custom infrastructure & isolation
- Extended backup/retention, custom monitoring or reporting
- Support & response targets: agreed per engagement
Recurring from $250/month.
Migration, compliance, and integration projects are scoped separately.
Included in Every Plan
- Standard provisioning — no setup fees; migrations scoped separately
- Human support — initial response targets by tier, during published support hours
- Security updates — automatic patching of Shrug-managed infrastructure
- Backups — daily automated, 30-day retention
- Monitoring — availability, host & service health, certificate expiry
- Transparent pricing — no surprise charges
Scoped Separately
Managed hosting operates the platform and supported services. Project and application-level work is quoted separately:
- Existing-system migrations beyond basic onboarding
- Custom development, app customization, plugin/theme debugging
- Architecture, integrations, and major non-routine upgrades
- Compliance implementation and end-user IT support
We can do this work — it's just not an unlimited part of the monthly fee.
A Limited Roster
We take on a limited number of hosting customers at a time. Every one gets real attention — we don't scale to thousands of anonymous accounts.
- Personalized service — we know your setup
- Focused on long-term relationships
- No scaling to thousands of anonymous customers
Three steps, that's it.
Discuss Fit
A brief conversation to understand your requirements and make sure we're a good match.
We Handle Setup
Standard provisioning is usually done within 24–48 hours. Existing-system migrations are scoped separately. You handle your work; we handle the servers.
Need infrastructure strategy beyond hosting? We work closely with Shrug PW Consulting.